About Us

Vdepot is an order fulfilment partner and warehouse storage company based in Norwich, East of England. We’ve been helping businesses fulfil their potential since 2001.

  • B2B & B2C fulfilment services
  • Located in East Anglia, UK
  • 23 years in business
  • We dispatch internationally
  • Adaptable to your products
  • In-house bespoke system

Adaptable fulfilment services for ambitious brands

From international brands wanting to improve their capabilities in the UK, to fast-growing ecommerce start-ups looking to free up their time (and their hallway!), we help companies fulfil their orders more efficiently.

Stock and orders are looked after by a consistent group of warehouse staff, who develop a thorough understanding of their assigned clients’ products and packing processes.

Our service fully integrates with your business

A bespoke system and attentive staff

We retrieve orders from your sales channels as they come in, and prepare and dispatch them from our fulfilment centre. You can check the status all of your orders, monitor your inventory levels remotely, and get insights on product performance in real time.

And while our customers rate our system, sometimes you just want to speak to a human! Like you, we’d rather not use chatbots or ticketing systems – you can just email or call us.

We dispatch around the world with our delivery partners

What sets us apart?

Clients choose us for our flexible service, system capabilities and our attentive client support.

Consistent fulfilment staff on your account

A support team you can speak to

Ecommerce expert support network

Ecommerce and systems integration

Wholesale and B2C fulfilment

Close to London and major UK ports

Gift-wrapping, rework and more

Adapt our service for your products

What our clients say...

“We’re a young company with lots of crazy stuff happening so we’re glad we’ve got a fulfilment partner who we can have real discussions with and make things happen. When we have an unusual request or we want to try something new, like “we’ve just landed this opportunity and we need your help” - we need a human partner at the other end of the phone who will respond ‘I get it, I’ve got you’. I think we’ve found that with Vdepot.”

Brian, co-founder, US beauty brand

"Wonderful people to work with and have been super helpful and supportive every step of the way. Thanks so much Vdepot team for everything!"

Petya, founder, children’s clothing brand

"Vdepot has provided an outstanding fulfilment service to our fashion brand. From the moment we asked for a quote, the team has been extremely quick to respond, very dedicated to meeting our fulfilment needs and done a great job with dispatching our orders quickly and as agreed. Highly recommended!"

Gergana, CEO, B-Corp fashion brand

"From the start Vdepot seemed to grasp what our business was about and what we needed in order to fulfil our orders promptly and efficiently. This was very reassuring! The move went smoothly and everything has gone great. We receive a lot of positive feedback from customers praising the speed of delivery and care in packing. Many thanks!”

Alexandra, founder, clothing retailer

"Integrating my Shopify store with Vdepot's fulfilment software was one of the best decisions for my small business: inventory management, order processing and reporting features have been a godsend. The team have been really lovely and it has been a pleasure to deal directly with Natasha and the IT department to make the integration process as smooth as possible. Outsourcing has taken a huge chunk off my plate so I can get on with the nitty gritty."

Abigail, founder, upcycled fashion brand

"Vdepot takes a great deal of the stress and expense out of warehousing, picking, packing and distribution and allow us to get on with the job of providing exceptional products and customer service. They are efficient and accurate and fun and pleasant people to work with. Quite frankly, I couldn’t imagine life without them!”

Jonathan, founder, Spanish food importer

"We have used Vdepot since our launch in September 2022 and they have been wonderful in every aspect. There are almost never mispicks or other issues, and their customer service team reply in minutes when things need sorting. They're always on hand to assist as best as they can.”

Harry, founder, pet food brand

"We use Vdepot as our outsourced logistics partner for hundreds of SKUs, and have done for several years. The culture across the whole team is responsive, thoughtful, helpful and engaging and at realistic commercial price levels. I have recommended them on several occasions.”

Chris, director, packaging designer and manufacturer

"You can’t underestimate the relationship, it’s so important to have that good relationship with the people at your warehouse, it helps everything to run smoothly. I take my hat off to Vdepot, they are absolute stars.”

Laura, sales manager, stationery wholesaler

"Partnering with Vdepot has allowed us to grow our business without taking on the huge expense of setting up a warehouse. We get all the benefits of large warehouse operation but for a fraction of the cost. We’ve found their service to be excellent and thorough, and they have careful eye for detail – which we dearly appreciate – our customers often comment on how well-presented our deliveries are.”

Sarah, founder, luxury furniture brand

“I’ve been really impressed with Vdepot - both the client service and warehouse teams are professional and friendly; it feels like they’re a part of our business. The system reports act as our reference point for planning ahead. Not only do they pick/pack our orders with high accuracy, they often come forward with ideas on how together we can make things even better.”

Nicky, merchandising and trade manager, sustainable homeware brand

“I’m really happy with how quickly and transparently you have communicated, received my stock, processed it and started shipping. It’s great to hear from happy customers who have just received their DHL deliveries from you! Thanks for making the process so easy, I’m already enjoying working with your team.”

Keith, co-owner and engineer, cycling brand

“I have been using Vdepot for my company's fulfilment now for the last 3 years and in that time have been very happy with the ease of use of the online system and friendly helpful staff. Thanks Vdepot.”

Rob, director, electronics distributor

We use Vdepot to run deliveries for our distribution business. They are an amazing company to work with, super efficient and amazing helpful staff. Deliveries are always on time and never any mistakes or issues. I would highly recommend them to anybody looking for a new warehouse!!

Gemma, director, clothing and lifestyle wholesale agency

I recently used their 3PL service for our logistics needs and was thoroughly impressed. Their team was professional, efficient, and extremely responsive. They provided cost-effective solutions without compromising on quality. Highly recommended for reliable and top-notch service!

Alexander, founder, fishing supplies retailer