Specialist Fulfilment

Gift Fulfilment

We offer stress-free fulfilment for gift brands and boutiques – freeing you up to focus on growing your business.

  • B2B & B2C orders, packed to your specifications
  • Bespoke processes including gift wrap and hamper assembly
  • Same day dispatch, next day UK delivery, international shipping
  • Helpful, human service team; no cumbersome 'support tickets'
  • Introductions to experts via our ecommerce growth network
  • Consistent fulfilment staff assigned to your business

Picked and packed to perfection

Together we can design a fulfilment service that protects your products and delights your customers. We’ll make sure every order is expertly packed and dispatched on time, keeping up with your growing order volumes.

  • Gift wrapping
  • Hamper assembly
  • Influencer gifting
  • B2B/bulk order fulfilment

Use our connections to grow your gift brand

Vdepot has a large network of trusted companies who can help you with all manner of business challenges and goals.
As our client, we can make introductions and recommendations for you.

Marketplace Support

International Support

Marketing & Social Media

Design and Photography

Packaging Design and Production

Business Insights

What our clients say...

"You can’t underestimate the relationship, it’s so important to have that good relationship with the people at your warehouse, it helps everything to run smoothly. I take my hat off to Vdepot, they are absolute stars.”

Laura, sales manager, stationery wholesaler

“I’ve been really impressed with Vdepot - both the client service and warehouse teams are professional and friendly; it feels like they’re a part of our business. The system reports act as our reference point for planning ahead. Not only do they pick/pack our orders with high accuracy, they often come forward with ideas on how together we can make things even better.”

Nicky, merchandising and trade manager, sustainable homeware brand

“I’m really happy with how quickly and transparently you have communicated, received my stock, processed it and started shipping. It’s great to hear from happy customers who have just received their DHL deliveries from you! Thanks for making the process so easy, I’m already enjoying working with your team.”

Keith, co-owner and engineer, cycling brand

"Wonderful people to work with and have been super helpful and supportive every step of the way. Thanks so much Vdepot team for everything!"

Petya, founder, children’s clothing brand

FAQs about gift fulfilment

We don’t have a generic price list because there is so much variety in what our clients need, what they sell and therefore the right solution for them. We prefer to have a chat with you so that we can calculate the time and resources involved, and give you a fair, accurate proposal.

Other fulfilment companies might share standardised prices with you without asking you any questions, only to adjust your fees a few weeks after you have moved your inventory to their warehouse.

Yes, we can dispatch worldwide and work with the major carrier networks, including Royal Mail and DPD. Because of our high throughput, we’ve negotiated great prices from our shipping partners and can pass on the savings to our clients. Offer your customers next-day delivery and the ability to track their parcels.

For international shipments, our system can automatically print customs declarations using the order, product and company information you provide.

Yes, we have existing integrations with business systems such as Linnworks and Brightpearl. If you would like us to integrate with a system we don’t currently work with, we could integrate for an additional development fee.

Absolutely! We can support your launch or growth in the UK market. Find out more about why Vdepot is the perfect fulfilment partner for your UK operation.

Yes, we can gift-wrap your orders as an additional service – we can chat through your preferences for the pick/pack/gift-wrap process and prepare a bespoke quote for you.

Yes – we offer reworking and kitting services, which enable brands to do more with their inventory.

Combine products into bundles, offer special deals, and cross-sell promotions – with Vdepot, you can still accurately track your stock levels through our inventory management platform. We just ask that you communicate with us in advance as to what bundles and promotions you are offering.

Yes, we can prepare larger orders to be sent to your retail partners – whether the order is placed via a wholesale marketplace (such as Faire) or uploaded manually onto our system. We can do a separate price for this – we’d just need to know the requirements for a typical wholesale order.

Yes, we have a few clients that are B Corp certified. Contact us to learn more about how this works.

Yes, many of our clients sell FSC-certified products. We can talk you through how this works when you get in touch.

Depending on how many SKUs you have and your stock quantities, it takes on average 2 working days from Vdepot receiving your products to fulfilling customer orders. You can still accept orders on your webshop and marketplace accounts during that time – these orders will have 2 working days added to their delivery date. In some cases, we have been able to get our new clients set up in 1 working day.

If you are switching to Vdepot from another fulfilment provider, you would need to speak to your current provider about how they would manage the closing of your account with them.

We can make arrangements with you to mitigate disruption by planning phased implementation.

We have two premises located on the outskirts of Norwich, East of England – about a 2 hour drive from London. Our rural location means we can keep site costs low while still being close to the UK’s major ports. The closest major ports are Felixstowe, London and Immingham. Click here to view our location or get directions.