Vdepot has a large network of trusted companies who can help you with all manner of business challenges and goals.
As our client, we can make introductions and recommendations for you.
- B2B & B2C orders, packed to your specifications
- Helpful, human service team; no cumbersome 'support tickets'
- Secure storage in remote-access alarmed building with CCTV
- Simplified returns management that integrates with your store
- Same day dispatch, next day UK delivery, international shipping
- Consistent fulfilment staff assigned to your account
Picked and packed to perfection
Together we can design a fulfilment service that protects your products and delights your customers. Our system will plug into your selling platforms, while our fantastic hard-working team will get to know your products and the way you like things done.
- Protection for fragile items
- Thank you notes and marketing materials
- Gift notes and gift wrapping
Ship orders big and small through our delivery partners
Simplified returns management
Our user-friendly returns portal can be embedded on your website as an extension of your store. A customer can submit their return request and generate their shipping label in under 5 minutes, reducing returns headaches on both sides.
- Monitor and manage your returned orders easily
- Data insights that help you reduce your return rate
- We inspect returned products on your behalf
Integrates with your business
Use our connections to build your homeware brand
Marketplace Support
International Support
Packaging Design and Production
Marketing & Social Media
Accounting
Systems Support
Business Insights
Legal and Insurance
Design and Photography
What our clients say...
FAQs about our homeware fulfilment services
Yes, we can dispatch worldwide and work with the major carrier networks, including Royal Mail and DPD. Because of our high throughput, we’ve negotiated great prices from our shipping partners and can pass on the savings to our clients. Offer your customers next-day delivery and the ability to track their parcels.
For international shipments, our system can automatically print customs declarations using the order, product and company information you provide.
We don’t have a generic price list because there is so much variety in what our clients need, what they sell and therefore the right solution for them. We prefer to have a chat with you so that we can calculate the time and resources involved, and give you a fair, accurate proposal.
Other fulfilment companies might share standardised prices with you without asking you any questions, only to adjust your fees a few weeks after you have moved your inventory to their warehouse.
Absolutely! We can support your launch or growth in the UK market. Find out more about why Vdepot is the perfect fulfilment partner for your UK operation.
Yes, we have existing integrations with business systems such as Linnworks and Brightpearl. If you would like us to integrate with a system we don’t currently work with, we could integrate for an additional development fee.
Yes, we can gift-wrap your orders as an additional service – we can chat through your preferences for the pick/pack/gift-wrap process and prepare a bespoke quote for you.
Yes, we can prepare larger orders to be sent to your retail partners – whether the order is placed via a wholesale marketplace (such as Faire) or uploaded manually onto our system. We can do a separate price for this – we’d just need to know the requirements for a typical wholesale order.
Yes, we have a few clients that are B Corp certified. Contact us to learn more about how this works.
Yes, many of our clients sell FSC-certified products. We can talk you through how this works when you get in touch.
Depending on how many SKUs you have and your stock quantities, it takes on average 2 working days from Vdepot receiving your products to fulfilling customer orders. You can still accept orders on your webshop and marketplace accounts during that time – these orders will have 2 working days added to their delivery date. In some cases, we have been able to get our new clients set up in 1 working day.
If you are switching to Vdepot from another fulfilment provider, you would need to speak to your current provider about how they would manage the closing of your account with them.
We can make arrangements with you to mitigate disruption by planning phased implementation.
We have two premises located on the outskirts of Norwich, East of England – about a 2 hour drive from London. Our rural location means we can keep site costs low while still being close to the UK’s major ports. The closest major ports are Felixstowe, London and Immingham. Click here to view our location or get directions.