Order Fulfilment Services

An order fulfilment service like Vdepot’s can help to keep your customers happy, freeing you up to focus on business growth.

Are you spending valuable hours and resources on managing day-to-day orders, when you could instead be building your company’s future?

Our account managers and in-house developers can get your new fulfilment process up and running in a matter of days from your first enquiry.

Inventory Management

WHy choose vdepot?

Outsourcing your fulfilment to Vdepot means:

  • Integration with any ecommerce platform and your other business systems
  • In-house developers you can contact for ongoing system support
  • A dedicated Account Manager – we don’t believe in ‘support tickets’ – just call us!
  • Highly secure storage – a remote access alarmed building with 24/7 CCTV
  • Access to our support network – be introduced to experts that can help you grow

Our fulfilment process

As your fulfilment partner we can take care of the entire process for you; from receiving your goods into our secure warehouse, to carefully packaging them for delivery, to managing your customer returns.

Goods In

Vdepot receives your product directly into our warehouse. It is then quality checked and scanned into your MyVdepot account.

We can accept national, international and multiple shipments as part of the goods in process.

Warehousing & Storage

Through your MyVdepot account, you can monitor inventory levels and the status of each of your orders in real-time. When you start working with Vdepot, your dedicated Integration Manager will connect our order management program with your systems, giving you full control and transparency when it comes to your products.

Pick & Pack

Your products are safely stored in the Vdepot warehouse until they are picked and packed by our dedicated team. 

We can provide additional gift wrapping, product protection or assembly as part of this process.

Shipping

When you work with Vdepot, you get access to our network of trusted local and international carriers. We’ve negotiated great prices from these partners and pass on the savings to you.

Offer more shipping options to your customers, including next-day delivery.

Returns Management

If your customers can return their orders easily, they’re more likely to buy from you again in the future. 

As part of our order fulfilment service, Vdepot can make returns management a simple and painless process for you and your customers.

System

Outsourcing your fulfilment to Vdepot doesn’t mean you lose control of your inventory. 

MyVdepot is our bespoke order fulfilment software which gives you full visibility of your products across every stage of the cycle. Monitor your inventory levels and the status of each of your orders in real-time.

"Partnering with Vdepot has allowed us to grow our business without taking on the huge expense of setting up a warehouse. We get all the benefits of large warehouse operation but for a fraction of the cost. We’ve found their service to be excellent and thorough, and they have careful eye for detail – which we dearly appreciate – our customers often comment on how well-presented our deliveries are."
Sarah, Founder
Luxury Furniture Brand

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