Pet Care Fulfilment

Vdepot > Order Fulfilment > Pet Care Fulfilment

We offer stress-free fulfilment for pet care products – freeing you up to focus on growing your brand. We look after the entire fulfilment process for you; from receiving your goods into our secure warehouse, to carefully packing them for delivery – while taking care of your inventory in between.

About our pet care fulfilment service

Vdepot is an ecommerce fulfilment & warehousing company in Norwich, UK.

We have a tailor-made order management system which plugs into your ecommerce store, and a fantastic hard-working team who will get to know your products and the way you like things done.

Bespoke Packing

The presentation of each order, i.e. how your products are packed, is essential to how customers experience your brand. We can use your branded packing materials in the fulfilment process, and offer customised gift wrapping and reworking services. We can also prepare gift deliveries for your influencer campaigns.

Pet food fulfilment

We will liaise with our local Trading Standards authority to help you ensure that your pet food products are correctly stored and labelled. If your products need to be kept frozen or refrigerated, we can accommodate temperature-controlled storage - please get in touch to discuss.

Wholesale fulfilment services

B2B Fulfilment

We can rework and prepare stock deliveries for your retail partners. We have experience in preparing stock for Amazon, Harrods and other large-scale retailers.

Ecommerce Fulfilment and Growth

Pay-as-you-use

Only pay for the space you occupy each week. Your products will have their own dedicated space within one of our warehousing facilities, which can grow with your business.

Why choose Vdepot?

FAQS About Our Pet Care Fulfilment Service

Our order fulfilment software integrates with any ecommerce platform. We can connect to your marketplace accounts, your webshop and your other business systems, including inventory management, CRM and accounting software.

Each time an order is placed on any of your sales channels, our fulfilment system notifies our team and you can monitor the progress of your orders live online.We can arrange a demo of how this works when you contact us.

Yes, we have existing integrations with business systems such as Linnworks and Brightpearl. If you would like us to integrate with a system we don’t currently work with, we could integrate for an additional development fee.

Yes, we can despatch worldwide and work with the major carrier networks, including Royal Mail and DPD. Because of our high throughput, we’ve negotiated great prices from our shipping partners and can pass on the savings to our clients. Offer your customers next-day delivery and the ability to track their parcels. 

For international shipments, our system can automatically print customs declarations using the order, product and company information you provide.

We don’t have a generic price list because there is so much variety in what our clients need, what they sell and therefore the right solution for them. We prefer to have a chat with you so that we can calculate the time and resources involved, and give you a fair, accurate proposal.

Other fulfilment companies might share standardised prices with you without asking you any questions, only to adjust your fees a few weeks after you have moved your inventory to their warehouse. 

Contact us today and we can create a bespoke quote for you.

Absolutely! We can support your launch or growth in the UK market. Find out more about why Vdepot is the perfect fulfilment partner for your UK operation.

Yes, we can prepare larger orders to be sent to your retail partners – whether the order is placed via a wholesale marketplace (such as Faire) or uploaded manually onto our system. We can do a separate price for this – we’d just need to know the requirements for a typical wholesale order.

Yes, we can gift-wrap your orders as an additional service – we can chat through your preferences for the pick/pack/gift-wrap process and prepare a bespoke quote for you.

We can accommodate temperature-controlled storage and work with several chilled/frozen food brands, although in these instances we ask that they provide their own preferred fridge/freezer unit which we then store and run for them. Given that each company we work with has their own unique storage and temperature requirements, we’d found it to work best when the brand selects their own unit for their exclusive use. We can put you in touch with a supplier we trust to discuss options. 

Air-conditioned storage is subject to availability so please get in touch to discuss this.

Yes, we have a few clients that are B Corp certified. Contact us to learn more about how this works. 

Yes, many of our clients sell FSC-certified products. We can talk you through how this works when you get in touch.

Depending on how many SKUs you have and your stock quantities, it takes on average 2 working days from Vdepot receiving your products to fulfilling customer orders. You can still accept orders on your webshop and marketplace accounts during that time – these orders will have 2 working days added to their delivery date. In some cases, we have been able to get our new clients set up in 1 working day. 

If you are switching to Vdepot from another fulfilment provider, you would need to speak to your current provider about how they would manage the closing of your account with them. 

We can make arrangements with you to mitigate disruption by planning phased implementation.

We have two premises located on the outskirts of Norwich, East of England – about a 2 hour drive from London. Our rural location means we can keep site costs low while still being close to the UK’s major ports. The closest major ports are Felixstowe, London and Immingham. Click here to view our location or get directions.

Yes, you are welcome to visit our headquarters to visualise where your stock would be kept and to meet the team who would be working on your account. Please note that site visits are by appointment only. Depending on the circumstances around the pandemic we may ask you to wear a face mask to protect our workers and the businesses we serve. Click here for directions to our headquarters.

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