We have built a large network of trusted businesses through Vdepot that can support you further in any business goal or challenge you are facing. As our client, we can make recommendations and introductions for you.
- B2B & B2C orders, packed or gift wrapped to your specifications
- Same-day dispatch, next-day UK delivery, international shipping and DDP
- Easy Integration with your sales channels and systems
- Customs and tariff-friendly shipping
- Dedicated account team for your brand
- Experience with small-large game and toy brands
Flexible fulfilment that grows with your scaling business
We will make sure every toy or game ordered by your customers and retailers arrives in the best condition and in the quickest timeframe – whether you create innovative children’s toys or the latest board game expansion pack.
With our tailor-made order-management system, that plugs directly into your selling platforms, you get a hard-working fulfilment team and the knowledge that your toy and game stocks are in the right hands. We also create your own dedicated section in our warehouse so we can scale with you as your game or toy brand reaches new audiences.
What our clients say...
Integrates with your business
Use our connections to build your toy & game company
Marketplace Support
Accounting
Marketing & Social Media
Design and Photography
Eco Practices
International Support
Helpful resources for toy & game brands
Branding
How to get your products noticed by independent retailers
How do new brands begin to share their passion with independent retailers and get them passionate about it too?
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Branding
How to use fulfilment to build brand loyalty
Based on what our most successful clients have done, here are five suggestions on how effective fulfilment could encourage customers to buy from you again.
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Best Practices
The advantages of barcoding
While Vdepot can carry out its fulfilment service without barcodes, there are many good reasons to adopt barcoding for your product range. Let’s talk through the advantages and then we’ll explain where to begin with getting your products barcoded.
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Best Practices
Questions to ask before choosing a fulfilment company
It’s crucial to work with a company you can trust, not just go with the cheapest-sounding quote you can find. Here are some important questions to use as criteria when selecting a fulfilment partner to suit your business.
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Best Practices
How to resolve a complaint from an online shopper
How you react to negative communication, and respond to the feedback, can have a huge impact on how your brand is perceived.
READ MOREWhat our clients say...
FAQs about our toy and game fulfilment service
Yes, we can – Amazon has a long list of requirements for how products should be packaged and labelled to be received in their warehouses. Products that don’t meet these requirements could trigger non-compliance fees, or your products being returned to you at your expense.
Vdepot can do this preparatory work for you, ensuring items are correctly packaged, adding compliant labelling to your products, and arranging the shipments with Amazon.
Yes, we can dispatch toys and games worldwide and work with the major carrier networks, including Royal Mail and DPD. Because of our high throughput, we’ve negotiated great prices from our shipping partners and can pass on the savings to our clients. You can offer your customers quick deliveries and the ability to track their parcels through us.
For international shipments, our system can automatically print customs declarations using the order, product and company information you provide.
We don’t have a generic price list because there is so much variety in what our clients need, what they sell and therefore the right solution for them. We prefer to have a chat with you so that we can calculate the time and resources involved, and give you a fair, accurate proposal.
Other fulfilment companies might share standardised prices with you without asking you any questions, only to adjust your fees a few weeks after you have moved your inventory to their warehouse. We are not about this style of business!
Yes, we can gift-wrap your toys and games as an additional service – we can chat through your preferences for the pick/pack/gift-wrap process and prepare a bespoke quote for you.
Yes, we have clients that are B Corp certified. Contact us to learn more about how this works.
Yes, many of our clients sell FSC-certified products. We can talk you through how this works when you get in touch.
We have two premises located on the outskirts of Norwich, East of England – about a 2-hour drive from London. Our rural location means we can keep site costs low while still being close to the UK’s major ports. The closest major ports are Felixstowe, London and Immingham.
Yes, we have existing integrations with business systems such as Linnworks and Brightpearl. If you would like us to integrate with a system we don’t currently work with, we could integrate for an additional development fee.
Absolutely! We can support your launch or growth in the UK market. Find out more about why Vdepot is the perfect fulfilment partner for your UK operation.
Depending on how many SKUs you have and your stock quantities, it takes on average 2 working days from Vdepot receiving your products to fulfilling customer orders. You can still accept orders on your webshop and marketplace accounts during that time – these orders will have 2 working days added to their delivery date. In some cases, we have been able to get our new clients set up in 1 working day.
If you are switching to Vdepot from another fulfilment provider, you would need to speak to your current provider about how they would manage the closing of your account with them.
We can plan with you to mitigate disruption by planning a phased implementation.