Your UK Fulfillment Center

If you're an international company looking to expand into the UK market, we can guide you through some of the most important first steps. Vdepot’s customisable fulfillment services allow you to build your UK operation on professional foundations.

  • B2B & B2C fulfilment services
  • Guidance on UK market
  • Customisable for your brand
  • In-house purpose-built system
  • Consistent fulfillment team
  • Helpful, human client support

Bespoke, adaptive fulfillment

Whether you’re planning to sell via your own website or through retail collaborations, we can store, pack and dispatch your products to your specifications. We don’t impose minimum order volumes – we give you the time, freedom and support to test the UK market and establish your brand.

  • Gift-wrapping and hamper assembly
  • Wholesale and retail fulfilment
  • Product reworking and bundling
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Integrates with your business

Simplified returns management

Fulfilling orders into the UK can be complex enough as an overseas company, but processing returns can be even more costly and difficult. Fortunately, Vdepot can look after this for you. Our user-friendly returns portal removes returns headaches for you and your customers.

  • Monitor and manage your returned orders easily
  • Data insights that help you reduce your return rate
  • We inspect returned products on your behalf
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Why partner with Vdepot?

Clients choose us for our flexible service, system capabilities and our attentive client support.

Consistent fulfillment staff on your account

A support team you can speak to

Ecommerce support network

Our service adapts to your products

Gift-wrapping, product assembly and more

Integrates with your selling platforms

Close to London and UK ports

Wholesale and B2C fulfilment

What our clients say...

“We’re a young company with lots of crazy stuff happening so we’re glad we’ve got a fulfilment partner who we can have real discussions with and make things happen. When we have an unusual request or we want to try something new, like “we’ve just landed this opportunity and we need your help” - we need a human partner at the other end of the phone who will respond ‘I get it, I’ve got you’. I think we’ve found that with Vdepot.”

Brian, co-founder, US beauty brand

"Vdepot takes a great deal of the stress and expense out of warehousing, picking, packing and distribution and allow us to get on with the job of providing exceptional products and customer service. They are efficient and accurate and fun and pleasant people to work with. Quite frankly, I couldn’t imagine life without them!”

Jonathan, founder, Spanish food importer

Use our connections to build your UK operation

Vdepot has a large network of trusted companies who can help you with all manner of business challenges and goals.
As our client, we can make introductions and recommendations for you.

Accounting

Importing into the UK

Food and Drink Regulations

Marketplace Support

Marketing & Social Media

Systems Support

Business Insights

Legal and Insurance

Packaging Design and Production

We’re conveniently located in East of England, close to London and major ports.

Since 2001 we've dispatched orders across the world from our Norfolk Headquarters.

Vdepot Limited, Honingham Thorpe Business Park Norwich Road, Colton, Norfolk NR9 5BZ

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We understand the fulfilment requirements for your industry

We offer specialist fulfilment for a wide range of products.

Alcohol

Books

Electronics

Fashion

Food and drink

Gifts

Health and beauty

Homeware

Pet care

Stationery

UK importing guide

Best Practices

Importing goods into the UK – FAQs

The process of moving goods around the world is one of the most daunting and complex aspects of running an ecommerce business, and Brexit has added a new layer of complications when to comes to bringing stock into the UK. Fortunately, there are companies dedicated to helping business owners through this process.

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Food and drink packaging UK

Best Practices

Selling pre-packaged food & drink in the UK

Howes Percival has developed this guide in collaboration with Vdepot, as a resource to help current and prospective food & drink clients understand the legal landscape in which they operate.

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Best Practices

The quick guide to ecommerce international SEO

For readers who have made the decision to make their eCommerce presence international, here’s what to think about or ask your SEO team/agency when it comes to code and site structure that will allow your eCommerce site to be visible, and its content customised for different languages and regions.

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How to choose a fulfilment company

Best Practices

Questions to ask before choosing a fulfilment company

It’s crucial to work with a company you can trust, not just go with the cheapest-sounding quote you can find. Here are some important questions to use as criteria when selecting a fulfilment partner to suit your business.

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