Specialist Fulfilment

Food & Drink Fulfilment

We provide fulfilment and inventory management for fast-growing food and drink brands. We take care of the day-to-day, so you can focus on scaling your business.

  • B2B & B2C orders, packed to your specifications
  • Same day dispatch, next day UK delivery
  • We fulfil ambient, chilled and frozen orders
  • BBE logging, date rotation and batch control
  • Introductions to experts via our ecommerce growth network
  • Helpful, human client support; no cumbersome 'ticket system'

Bespoke fulfilment for ambitious food brands

In partnership we can design a fulfilment process tailored to your products, and adapt the service as your company evolves. Our fantastic hard-working team will get to know your product range and the way you like things done.

  • Expertise in packing fragile items; e.g.: glass jars
  • Gift hamper assembly services
  • Customise the process with branded packaging

What our clients say...

"Vdepot takes a great deal of the stress and expense out of warehousing, picking, packing and distribution and allow us to get on with the job of providing exceptional products and customer service. They are efficient and accurate and fun and pleasant people to work with. Quite frankly, I couldn’t imagine life without them!”

Jonathan, founder, Spanish food importer

“Thanks for making it such an easy transition for us to launch national delivery, you all have been so helpful getting it all set up. We're all really looking forward to the future working with Vdepot.”

Sam, co-founder, frozen meal brand

“Vdepot has a real in-depth understanding of our business, to the point that it feels like they’re ‘in-house’ and a part of our team. They keep up with our growing product range and order volumes without compromising on care and detail.”

Erhan, director, food retailer & wholesaler

Part of the regional food enterprise park

Our main fulfilment centre is part of Norfolk’s Food Enterprise Park, just outside of Norwich. Norfolk is an agricultural hub which is home to thousands of grocers, farmers and other independent producers in the food & drink and alcohol sectors.

Vdepot Limited, Honingham Thorpe Business Park Norwich Road, Colton, Norfolk NR9 5BZ


FAQs about our food fulfilment service

Yes, we have existing integrations with business systems such as Linnworks and Brightpearl. If you would like us to integrate with a system we don’t currently work with, we could integrate for an additional development fee.

We don’t have a generic price list because there is so much variety in what our clients need, what they sell and therefore the right solution for them. We prefer to have a chat with you so that we can calculate the time and resources involved, and give you a fair, accurate proposal.

Other fulfilment companies might share standardised prices with you without asking you any questions, only to adjust your fees a few weeks after you have moved your inventory to their warehouse.

Absolutely! We can support your launch or growth in the UK market. Find out more about why Vdepot is the perfect fulfilment partner for your UK operation.

Yes, we can prepare larger orders to be sent to your retail partners – whether the order is placed via a wholesale marketplace (such as Faire) or uploaded manually onto our system. We can do a separate price for this – we’d just need to know the requirements for a typical wholesale order.

Yes, we can gift-wrap your orders as an additional service – we can chat through your preferences for the pick/pack/gift-wrap process and prepare a bespoke quote for you.

We can accommodate temperature-controlled storage and work with several chilled/frozen food brands, although in these instances we ask that they provide their own preferred fridge/freezer unit which we then store and run for them. Given that each company we work with has their own unique storage and temperature requirements, we’d found it to work best when the brand selects their own unit for their exclusive use. We can put you in touch with a supplier we trust to discuss options.

Air-conditioned storage is subject to availability so please get in touch to discuss this.

Yes, we can – Amazon has a long list of requirements for how products should be packaged and labelled to be received into their warehouses. Products that don’t meet these requirements could trigger non-compliance fees, or your products being returned to you at your expense.

Vdepot can do this preparatory work for you, ensuring items are correctly packaged, adding compliant labelling to your products, and arranging the shipments with Amazon. enjoy the benefits of being Prime-eligible while ensuring cost-effective storage and management of your inventory.

Yes, we have a few clients that are B Corp certified. Contact us to learn more about how this works.

Yes, many of our clients sell FSC-certified products. We can talk you through how this works when you get in touch.

Depending on how many SKUs you have and your stock quantities, it takes on average 2 working days from Vdepot receiving your products to fulfilling customer orders. You can still accept orders on your webshop and marketplace accounts during that time – these orders will have 2 working days added to their delivery date. In some cases, we have been able to get our new clients set up in 1 working day.

If your products are stored in a fridge or freezer, please allow time for installation and getting the appliance down to the correct temperature.

If you are switching to Vdepot from another fulfilment provider, you would need to speak to your current provider about how they would manage the closing of your account with them.

We can make arrangements with you to mitigate disruption by planning phased implementation.