Returns Management

Stop spending your hours and effort on handling returns. As part of our order fulfilment service, Vdepot can make returns management a simple and painless process for you and your customers.

Returns Management

We inspect returned items

We inspect every returned item for damage and to assess if it’s in resellable condition. We can share updates & photographs of the returned item with you, in situations where the customer has damaged the item before returning it.

Inventory Management System

You get to stay in control

If a returned item is deemed resellable, the team re-enters it into the MyVdepot system. You can log in any time for up-to-the-minute visibility on your inventory levels, orders and returned stock, and contact us whenever you need to about a returned item.

Our Fulfilment & ecommerce Services

Fulfilment Services

As your fulfilment partner we can take care of the entire process for you; receiving your goods, carefully packaging them for delivery, & managing returns.

Ecommerce Growth

We take the time to understand your business, introducing you to trusted experts who can help you realise your ambitions and overcome challenges.

After picking, packing and dispatching all our catalogue products ourselves – it was a huge and quite nerve wracking decision to outsource this! However, from the start Vdepot grasped what our business was about and what we needed in order to fulfil our orders promptly and efficiently. This was very reassuring!! The move went smoothly and everything has gone great. We receive lots of positive feedback from customers praising the speed of delivery and care in packing, which is just what we needed. Many thanks!
Alexandra, Founder
Clothing Retailer

get in touch

Our team is here and ready to help you – call us now, or send an enquiry and we’ll get back to you shortly.

We can get your new order fulfilment process live in a matter of days from your enquiry.

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