Stop spending your hours and effort on handling returns. As part of our order fulfilment service, Vdepot can make returns management a simple and painless process for you and your customers.
We inspect returned items
We inspect every returned item for damage and to assess if it’s in resellable condition. We can share updates & photographs of the returned item with you, in situations where the customer has damaged the item before returning it.
You get to stay in control
If a returned item is deemed resellable, the team re-enters it into the MyVdepot system. You can log in any time for up-to-the-minute visibility on your inventory levels, orders and returned stock, and contact us whenever you need to about a returned item.
As your fulfilment partner we can take care of the entire process for you; from receiving your goods into our secure warehouse, to carefully packaging them for delivery, to managing your customer returns. We can also put you in touch with ecommerce experts who can help your business grow.