Food Fulfilment

Vdepot > Order Fulfilment > Food & Drink Fulfilment

As your fulfilment partner we can look after the entire food fulfilment process for you; from receiving your goods into our secure warehouse, to carefully packing them for delivery, while managing your inventory in between. Our service can help to keep your customers happy, freeing you up to focus on growing your business.

Our team can carry out bespoke inventory management processes for your stock; including quality assurance checks, date rotation and batch control.

The food fulfilment Process

We will guide you through the set-up process, and inform the local government that our premises will be an extension of your food business. 

While your products are stored in our warehouse, our team can carry out bespoke inventory management processes for your stock.

Inventory Management and fulfilment

We’ll integrate our inventory management software with your own business systems. This means that we are immediately notified when an order is placed for your products, at which point we will prepare the order for shipping via your chosen delivery partners.

This also means that you can monitor the entire inventory management and fulfilment process remotely.

Part of the Regional
Food Innovation Park

Our main fulfilment centre is part of Norfolk’s Food Enterprise Park, just outside of Norwich. Norfolk is an agricultural hub which is home to thousands of grocers, farmers and other independent producers in the food & drink and alcohol sectors. 

Our location means we can keep costs low while still being close to the major UK ports, ready to fulfil orders to the UK, Europe and the rest of the world.

Other considerations

What else do you need to think about when it comes to choosing a food & drink fulfilment partner?

pick pack services

Suitable packaging

We advise that the goods need to be packaged and protected as well as possible, with ice packs supplied for fresh & frozen items.

Frozen food fulfilment

Fridge & freezer storage

Does your produce need to be frozen or refrigerated? We will need a suitable fridge or freezer to accommodate your products.

Why choose Vdepot?

Order fulfilment service

Client Stories:
The Tapas Lunch Company

“Demand for our products was growing rapidly and we wanted a more professional handle on things. We needed a fulfilment company that could automate the majority of the work rather than doing everything manually. We had found ourselves spending a lot of time chasing up orders on our customers’ behalf, tracking down and resolving human errors. After meeting with 2 or 3 companies, we chose Vdepot in 2010.”

FAQS About Our Food Fulfilment Service

Our order fulfilment software integrates with any ecommerce platform. We can connect to your marketplace accounts, your webshop and your other business systems, including inventory management, CRM and accounting software.

Each time an order is placed on any of your sales channels, our fulfilment system notifies our team and you can monitor the progress of your orders live online.We can arrange a demo of how this works when you contact us.

Yes, we have existing integrations with business systems such as Linnworks and Brightpearl. If you would like us to integrate with a system we don’t currently work with, we could integrate for an additional development fee.

Yes, we can despatch worldwide and work with the major carrier networks, including Royal Mail and DPD. Because of our high throughput, we’ve negotiated great prices from our shipping partners and can pass on the savings to our clients. Offer your customers next-day delivery and the ability to track their parcels. 

For international shipments, our system can automatically print customs declarations using the order, product and company information you provide.

For chilled and frozen food, we’d need to discuss this further – please get in touch

We don’t have a generic price list because there is so much variety in what our clients need, what they sell and therefore the right solution for them. We prefer to have a chat with you so that we can calculate the time and resources involved, and give you a fair, accurate proposal.

Other fulfilment companies might share standardised prices with you without asking you any questions, only to adjust your fees a few weeks after you have moved your inventory to their warehouse. 

Contact us today and we can create a bespoke quote for you.

Absolutely! We can support your launch or growth in the UK market. Find out more about why Vdepot is the perfect fulfilment partner for your UK operation.

Yes, we can prepare larger orders to be sent to your retail partners – whether the order is placed via a wholesale marketplace (such as Faire) or uploaded manually onto our system. We can do a separate price for this – we’d just need to know the requirements for a typical wholesale order.

Yes, we can gift-wrap your orders as an additional service – we can chat through your preferences for the pick/pack/gift-wrap process and prepare a bespoke quote for you.

We can accommodate temperature-controlled storage and work with several chilled/frozen food brands, although in these instances we ask that they provide their own preferred fridge/freezer unit which we then store and run for them. Given that each company we work with has their own unique storage and temperature requirements, we’d found it to work best when the brand selects their own unit for their exclusive use. We can put you in touch with a supplier we trust to discuss options. 

Air-conditioned storage is subject to availability so please get in touch to discuss this.

Yes, we can – Amazon has a long list of requirements for how products should be packaged and labelled to be received into their warehouses. Products that don’t meet these requirements could trigger non-compliance fees, or your products being returned to you at your expense. 

Vdepot can do this preparatory work for you, ensuring items are correctly packaged, adding compliant labelling to your products, and arranging the shipments with Amazon. enjoy the benefits of being Prime-eligible while ensuring cost-effective storage and management of your inventory. Find out more about our Amazon fulfilment services.

Yes, we have a few clients that are B Corp certified. Contact us to learn more about how this works. 

Yes, many of our clients sell FSC-certified products. We can talk you through how this works when you get in touch.

Depending on how many SKUs you have and your stock quantities, it takes on average 2 working days from Vdepot receiving your products to fulfilling customer orders. You can still accept orders on your webshop and marketplace accounts during that time – these orders will have 2 working days added to their delivery date. In some cases, we have been able to get our new clients set up in 1 working day. 

If you are switching to Vdepot from another fulfilment provider, you would need to speak to your current provider about how they would manage the closing of your account with them. 

We can make arrangements with you to mitigate disruption by planning phased implementation.

We have two premises located on the outskirts of Norwich, East of England – about a 2 hour drive from London. Our rural location means we can keep site costs low while still being close to the UK’s major ports. The closest major ports are Felixstowe, London and Immingham. Click here to view our location or get directions.

Yes, you are welcome to visit our headquarters to visualise where your stock would be kept and to meet the team who would be working on your account. Please note that site visits are by appointment only. Depending on the circumstances around the pandemic we may ask you to wear a face mask to protect our workers and the businesses we serve. Click here for directions to our headquarters.

get in touch

Get in touch with a little information about the food items you sell and we can create a bespoke proposal for you.

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